Please do not make an appointment with a Doctor for repeat prescriptions and allow sufficient time to order your prescription before your current medication runs out, especially on Public or Bank Holidays.
Patients on regular medication will require repeat prescriptions and for a safer and speedier service, repeat prescriptions are computerised. Your doctor will have entered onto the computer what mediction you are taking and each time a new request form is also generated for you to make your next request.
Repeat prescription requests should be made using the right-hand side of your prescription by ticking the items you need. If you have more than one repeat prescription, please try and order all your items together. The request can then be posted to us or left in the post box in the entrance to the Practice.
Your new prescription will be normally ready for collection within two working days.
If you prefer, we can post the prescription back to you (you will need to provide a stamped, addressed envelope) or we can hand your prescription direct to one of the chemists that collect prescriptions from us.
Non-repeat (acute) medication
There are certain medications which the doctor may prescribe for you, but only as an acute prescription (i.e one only). The reason for this is because certain checks and observations are required to be undertaken to ensure you are not suffering as a result of taking this medication.
Depression medication is an example one of these, and we would ask you to book another appointment with a GP as soon as you collect your latest prescription. We have noticed a dramatic increase in patients telephoning the surgery and requesting an appointment as they only have one tablet left. Help us to help you by avoiding this problem, and booking an appointment in advance as requested above.
Females taking the contraceptive pill also fall under these guidelines. Please monitor your prescription in a responsible manner. Telephoning the surgery and stating you have run out causes huge problems for the staff and clinicians alike.
If you are on long-term medication, you will be issued with a computer printed prescription.
It is likely you be asked to see a doctor every few months so your condition can be reviewed. You will also be given a computer list of your medication to make re-ordering easier.
- Please let us have this slip at least 48 hours before you require the prescription
- We cannot accept telephone requests for prescriptions
- If you would like a prescription posted to you, please enclose a stamped, addressed envelope
- Order early to allow for postal delays, especially on Public or Back Holidays.
- You should expect to have your medication reviewed at least once a year by one of the nurses or doctors
- At the time of your medciation review you should check with your doctor or nurse whether you require any blood test to monitor your medication
- It is important for your own safety that you attend for any blood tests when you are asked to do so and at least once a year
- The Practice has an audit programme in place to monitor the safety of all patients on long-term medication
Please let our Reception Staff know if your medication has been changed following a hospital visit.
Urgent prescription policy
Due to an increasing number of requests for repeat prescriptions to be issued urgently, we have had to review how we handle these requests in order to provide a safe and fair service to all our patients.
If you ask for an urgent repeat prescription, you will need to give the reason for your request.
Alternatively, you can take your repeat prescription counterfoil to your usual pharmacy and they can issue you with a small quantity to tide you over until your repeat prescription is issued; there will be a charge for this.
We will not issue urgent prescriptions for items that can be bought over the counter.
If your medication cannot be missed, the item will be issued as required.
Please note that in order to ensure patient safety; we do not accept any requests for medication over the telephone.
Annual medication review
Each patient on long-term medication of any kind needs to have their medication reviewed at least once a year. The date for your review is indicated on the prescription counterfoil which lists your repeat medication. Your review will usually be with one of the Practice Nurses but occasionally with one of the Doctors. If you are suffering from a long-term condition such as diabetes, heart disease or asthma, you medication review may be done at the same time as your annual review for this condition. During the review you may expect to discuss:
- Whether you still the medication and at what dose
- How well the medication is suiting you
- How well you are able to take it as it is prescribed
- Whether you are having any side effects of the medication
- Whether there are any difficulties with any of the amounts of medication you are receiving
- Whether you are smoking
- How much alcohol you are drinking
- Whether you are eating a health diet
In addition, the nurse or doctor will also carry out some physical checks. These will vary from patient to patient but may include:
- Your weight
- Your blood pressure
- Your heart rate and rhythm
- Your peak flow if you have Asthma or COPD
Blood and urine tests
Monitoring of your medication may also require you to have blood tests performed at least once each year. Again these will vary from patient to patient depending on the drugs being taken but these could include:
- Blood count (to check for anaemia or infection)
- Liver function
- Thyroid function
- Urine tests for protein
Patients on some types of anti-depressant may also require a heart-tracing (ECG) doing once a year.
Often we will call patients into surgery for review but you should keep an eye on your review date and make an appointment to be seen as the date approaches each year.
Your medication review is also a good opportunity to let us know if you are a Carer for someone else so that we can update your records.